Breach of Contract Support
Customers claiming that the vendor delivered software late, delivered
it with unacceptable error levels, or failed to deliver it at all
often cause disputes associated with breaches of contract. Vendors,
on the other hand, charge that customers unilaterally change the
scope of agreements beyond the intent of the original contract.
In these situations, SPR utilizes its estimation, sizing, and assessment
methodologies to establish the root cause of the problem. These
activities may include:
| • |
Sizing the project
based on the original requirements and again at the termination
of the project to uncover unanticipated scope changes; |
| • |
Conducting an assessment
of the software development organization to identify whether
appropriate personnel skills, technology and processes were
deployed on the engagement; and |
| • |
Developing a series
of software estimates, based upon original contractual assumptions,
to determine whether the project was doomed from the beginning.
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