Metrics Counsel
SPR consultants are experts in performing the role of "Metrics
Counsel" to IT managers and organizations that want to implement
measurement and improvement programs but who have limited experience
in starting and sustaining them. As Metrics Counsel, an SPR consultant
can function behind the scenes and advise you and your team as an
ad hoc member of your staff. Alternatively, your Metrics
Counsel can take a more visible leadership role and work directly
with the various components of your organization to build dedicated
metrics teams and/or embedded, distributed metrics capabilities
within existing operational groups. In each mode, SPR consultants
bring many years of successful software process and product improvement
through measurement and metrics analysis to the role of your closest
metrics advisor or "Metrics Counsel."
Frequently, a Metrics Counsel consultancy entails a long-term
relationship. Among the many tasks and responsibilities assumed
by SPR metrics counselors are:
| • |
Contract compliance
officer for metrics, balanced scorecards, and service level
agreements; |
| • |
Client liaison for
metrics planning and reporting; |
| • |
Trainer and mentor
for incipient metrics teams, including but certainly not limited
to function point counting and count maintenance instruction; |
| • |
Project estimation
advisor; |
| • |
Balanced
scorecard internal auditor; and |
| • |
Coordinator for general
metrics and process assessment data collection activities. |
In the final analysis, the prime responsibility of an SPR Metrics
Counsel is to make software metrics understandable and useable in
the everyday life of an organization.
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